Diversity, Equality and Inclusion Policy

Last updated: 18 October 2026

1. Our Commitment

We are committed to promoting diversity, equality, inclusion and respect across our website, services and business activities. We believe that everyone should be treated fairly, with dignity and respect, regardless of their background, identity or personal circumstances.

We aim to create a welcoming, inclusive and accessible online environment for all users, customers, employees, partners and visitors.

2. Equal Treatment and Non-Discrimination

We do not tolerate unlawful discrimination, harassment, bullying or victimisation on the basis of protected characteristics, including:

Age

Disability

Gender reassignment

Marriage and civil partnership

Pregnancy and maternity

Race, including colour, nationality and ethnic or national origin

Religion or belief

Sex

Sexual orientation

These characteristics are protected under the Equality Act 2010 in Great Britain.

We are committed to treating people fairly and making decisions based on relevant criteria, without unlawful discrimination.

3. Inclusive Website and Content

We aim to ensure that our website content, imagery, language and communications are respectful, inclusive and representative of the diverse communities we serve.

We will endeavour to:

Use clear, respectful and inclusive language.

Avoid stereotypes, prejudice and discriminatory content.

Represent different backgrounds and perspectives appropriately.

Make our website accessible and easy to use for as many people as reasonably possible.

Consider the needs of people with disabilities when developing and updating our website.

4. Accessibility

We recognise the importance of digital accessibility and aim to make our website usable by people with different abilities and access requirements.

Where reasonably practicable, we will consider accessibility standards and good practices, including clear navigation, readable content, appropriate colour contrast and alternative text for meaningful images.

If you experience difficulties accessing any part of our website, please contact us so we can consider how to assist.

5. Respectful Conduct

We expect all users of our website and services to communicate respectfully.

Where applicable, we reserve the right to review and remove content, restrict access or take appropriate action against behaviour that breaches our website terms, including discriminatory, abusive, threatening or harassing conduct.

Any action taken will be proportionate and consistent with our applicable policies and legal obligations.

6. Our Responsibilities

We will seek to apply this policy consistently across our website and relevant business activities. We will review our content and practices periodically and consider reasonable improvements to support diversity, equality and inclusion.

We encourage feedback from users and other stakeholders to help us identify barriers and improve our approach.

7. Reporting Concerns

If you have a concern about discrimination, accessibility or inclusion in connection with our website or services, please contact us using the contact details provided on this website.

We will consider concerns fairly and take appropriate action where necessary.

8. Policy Review

We may update this policy from time to time to reflect changes in our practices, services or applicable legal requirements. The latest version will be published on this page.

9. Contact Us

For questions, feedback or concerns about this Diversity, Equality and Inclusion Policy, please contact us:

Organisation: Speirs Robertson & Co Ltd

Email: sales@speirs-robertson.co.uk

Website: www.speirsrobertson.co.uk